Shipping policy
Last updated: September 2, 2026
Thank you for shopping with Messianic Merch. Our products are made to order and fulfilled on our behalf by Printful Inc., our third party production and fulfillment partner. Your items are produced specifically for you after your order is placed and may be fulfilled from different facilities depending on the product and delivery destination.
Below you will find information about order processing, shipping, tracking, delivery, and international orders.
Order Processing and Fulfillment
Because our products are made to order, please allow time for your order to be produced before it ships.
Most orders are fulfilled within approximately 2 to 5 business days. After fulfillment, standard U.S. shipping generally takes approximately 3 to 4 business days. Most U.S. orders therefore arrive approximately 5 to 9 business days after the order is placed.
Once your order has been produced and handed over to the shipping carrier, you will receive shipping confirmation and tracking information when available.
Estimated Delivery Times
Your estimated delivery date includes both:
- The time required to produce your order
- The time required for the shipping carrier to deliver it
Delivery estimates are provided as a convenience and are not guaranteed.
Shipping times may vary based on your location, the shipping method selected, carrier conditions, weather, holidays, customs processing, and other circumstances outside of our control.
During high volume periods, holidays, product launches, or other unusually busy times, orders may take longer than normal to arrive.
Shipping Rates
Shipping costs are displayed at checkout before you complete your purchase. Standard U.S. shipping rates vary by product type. Orders of $80 or more qualify for free standard shipping within the United States.
Any applicable shipping charges will be shown before you complete your purchase.
Order Tracking
When tracking is available, you will receive a shipping confirmation containing your tracking information after your order has shipped.
Please allow some time after receiving your tracking number for the carrier's tracking system to update.
Tracking information is provided by the shipping carrier. Occasionally, tracking updates may be delayed even while a package continues moving through the carrier's network.
Multiple Shipments
Orders may be produced and shipped from different fulfillment facilities operated by our fulfillment partner. As a result, items from the same order may arrive in separate packages or on different days.
If your order is shipped separately, you may receive multiple tracking numbers and your packages may arrive on different days.
There is no need to be concerned if part of your order arrives before the rest.
Delayed Packages
Carrier delays can occasionally occur after an order has shipped.
If your package has not arrived by its estimated delivery date, we recommend allowing a few additional business days for the carrier to complete delivery.
If your order remains significantly delayed, please contact us with your order number and we will help investigate the shipment.
Lost Packages
If you believe your package has been lost in transit, please contact us as soon as possible.
Claims involving packages lost in transit must be reported within 30 days of the estimated delivery date.
We will work with our fulfillment and shipping partners to investigate the shipment. If the package is confirmed as lost and qualifies for replacement, we may arrange for the order to be reproduced and shipped again at no additional cost.
Packages Marked as Delivered
If your tracking information shows that your package was delivered but you cannot locate it, please first:
- Check around your property, including porches, side doors, garages, and other possible delivery locations
- Check with household members, neighbors, apartment offices, mailrooms, or front desks
- Confirm that the shipping address on your order is correct
- Contact the shipping carrier for additional delivery information
Shipping carriers sometimes mark packages as delivered shortly before the package actually arrives.
If you still cannot locate your package after taking these steps, please contact us and we will do our best to assist you.
Messianic Merch cannot guarantee replacement or reimbursement for packages that have been confirmed as successfully delivered to the address provided at checkout.
Incorrect or Incomplete Shipping Addresses
Please carefully review your shipping information before completing your purchase.
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address after placing an order, please contact us immediately. We will do our best to update the address before fulfillment, but changes cannot be guaranteed once an order has entered production or shipment processing.
If an order cannot be delivered because the address provided was incorrect or incomplete, the package may be returned to the fulfillment facility.
Additional shipping charges may apply if the order needs to be shipped again to a corrected address.
Returned and Unclaimed Packages
Packages may occasionally be returned by the carrier because of an incorrect address, failed delivery attempt, refusal of delivery, or because the package was not claimed.
If your package is returned, please contact us so we can determine the available options.
Additional shipping charges may be required to send the package again if the return resulted from an incorrect address, failure to claim the package, or another circumstance outside of our control.
International Shipping
Messianic Merch may offer shipping to select international destinations.
International delivery times vary significantly depending on the destination and shipping method. International standard shipping may take substantially longer than domestic shipping.
International shipments may also be delayed by customs processing or local postal services.
Availability of products and shipping methods may vary by destination.
Customs, Duties, and Import Taxes
International orders may be subject to customs duties, import taxes, VAT, handling charges, or other fees imposed by the destination country.
Unless specifically indicated otherwise during checkout, the customer is responsible for any customs duties, taxes, or import fees associated with their order.
These charges are determined by local governments and customs authorities and are separate from the amount paid to Messianic Merch.
We cannot guarantee whether an international shipment will incur additional customs charges or how much those charges may be.
Refusing to pay customs or import charges does not automatically qualify an order for a refund.
Customs Delays
Messianic Merch does not control customs processing times.
International orders may occasionally be held or delayed by customs authorities. These delays are outside of our control and may cause an order to arrive after its original estimated delivery date.
Shipping Restrictions
Some products may not be available for shipment to every country or region.
If we are unable to fulfill or ship an item to the address provided, we will contact you and provide an appropriate resolution.
Changes or Cancellations After Ordering
We begin processing orders shortly after they are placed.
If you need to change your shipping address or cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate your request, but we cannot guarantee changes or cancellations after an order has entered production.
For additional information regarding cancellations and refunds, please review our Refund Policy.
Questions About Your Shipment
If you have questions about an order or shipment, please contact us at:
Messianic Merch
support@messianicmerch.com
Please include your order number when contacting us so we can assist you as quickly as possible.